6/7/2014 11:05:00 AM Powertochoose.com offers transparency
JM Lozano State Representative
Shopping for electricity? If you have a computer, and you live in Texas, then your first stop should be powertochoose.com. Operated by the Texas Public Utility Commission, the website provides unbiased information about retail electric companies and their offers.
At powertochoose.com you'll find comparative information about company rates, terms of service and complaints. There's also great tips about buying electricity, including tips on what to ask sales representatives.
One important advantage we see relates to the transparency of its operations. There are other electric shopping websites in Texas, but these are for-profit operations that may have pay-to-play deals with retail electric companies. You can never be sure with these other websites why some electric companies receive favorable listings, while others are excluded altogether.
But there's no reason to believe that powertochoose.com is playing favorites. In fact, you should think twice before purchasing power from a company that's not listed on powertochoose. Reputable electric companies offering fair deals will want to make sure they're listed on the website. If a company doesn't want the exposure on powertochoose.com, you have to wonder why.
But what should you do if you don't have easy access to a computer? The PUC also operates a toll-free help line, 866-797-4839 (866 PWR4TEX). Call between 9 a.m. to 4 p.m. on weekdays. After hours you can leave a message. You also can call the toll free number if you have access to the website, but still have questions.
Reprinted with permission from Texas Coalition for Affordable Power.